SpinGenie Casino Terms and Conditions

Welcome to SpinGenie Casino. These Terms and Conditions govern your use of our website, games, and services available at spingenie.com. By registering an account and accessing our platform, you agree to be bound by the rules set out in this document. We encourage you to read everything carefully before completing your SpinGenie login and placing any wagers. If you do not accept these terms, please do not use our services.

1. About Us and Licensing

At Spin Genie, we are operated by Skill On Net PT Ltd, registered at Office 1/5297, Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex, XBX 1120, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/CRP/171/2009/06, issued 21 June 2021). For players accessing our SpinGenie platform in Ontario, we operate under an Internet Gaming licence issued by the Alcohol and Gaming Commission of Ontario (AGCO), and we maintain a valid agreement with iGaming Ontario (iGO). Our services are directed primarily at players in Canada, and we are committed to operating in full compliance with all applicable regulatory requirements.

2. Eligibility and Account Registration

At SpinGenie Casino, we require that all players meet the following conditions before registering an account:

You must be at least 19 years of age (or the legal gambling age in your jurisdiction).
You must be a resident of a jurisdiction in which online gambling is permitted.
You must not be located in any of our restricted countries, including Australia, the United Kingdom, the United States, France, Germany, and others listed in our full restricted countries policy.
You must provide accurate and complete registration information during the Spin Genie casino login process.
You may only hold one account with us at any time.

We reserve the right to verify your identity at any time. Failure to provide requested documentation may result in suspension or permanent closure of your account. Our SpinGenie casino login system is secured and requires accurate credentials to access your funds and gameplay history.

3. Responsible Use of Our Services

Here at Spin Genie, we are committed to promoting responsible gambling. We offer a range of tools including deposit limits, session time reminders, self-exclusion, and cooling-off periods. If you believe you may be experiencing gambling-related difficulties, we strongly encourage you to use these tools or seek support from organisations such as Responsible Gambling Council Canada or ConnexOntario. We take problem gambling seriously and actively cooperate with regulatory bodies to ensure player safety.

4. Bonuses and Promotions

Our SpinGenie bonus offerings are available to new and existing players, subject to eligibility and applicable terms. We currently offer four distinct welcome packages for new players, each requiring a minimum deposit of $10 CAD:

Default Offer: Match bonus up to $500 plus 50 Free Spins on Sahara Riches Cash Collect.
BONANZA50 Code: Match bonus up to $500 plus 50 Free Spins on Big Bass Bonanza.
BIG108 Code: 108 Free Spins on Big Bass Bonanza.
spin1year Code: Deposit $50–$100, receive 50% bonus plus 10 Free Spins weekly for one full year (520 Free Spins total).

All Spin Genie free spins winnings and bonus funds are subject to a wagering requirement of 60x (combined free spins and bonus winnings), applicable to slots only, within 30 days. The maximum bet during wagering is $5 per spin. We also offer ongoing promotions including Daily Free Spins via Prize Twister (top prize $25,000) and Reload Bonuses. By using any Spin Genie bonus code or Spin Genie promo code, you confirm acceptance of the specific terms attached to that offer. Spin Genie coupon code terms for existing customers may differ from welcome offers and will be clearly communicated at the time of issue.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

At SpinGenie, we accept a wide range of deposit and withdrawal methods, including:

Credit and Debit Cards (Visa, Mastercard, Maestro/Switch/Solo)
INTERAC (recommended for Canadian players)
Trustly, Neteller, Skrill, Payz
Fast Bank Transfer, PaySafeCard, Sofort
Instant Payments by Citadel, Webmoney

5.2 Deposit Limits

Our minimum deposit at Spin Genie is $10 CAD. Deposits are processed promptly and are generally available for gameplay immediately upon clearance.

5.3 Withdrawal Terms

We process withdrawals as quickly as possible — our aim is to complete payments within a few hours, though some processors may take up to 3 working days. The SpinGenie withdrawal time depends on your chosen payment method and whether identity verification has been completed. Players asking about Spin Genie withdrawal time on platforms such as Reddit will find that verified accounts typically experience the fastest processing. Please note the following limits:

Minimum withdrawal: $20 CAD per transaction.
Maximum withdrawal per transaction: $5,000 (or currency equivalent).
Maximum cashout: €10,000 every 30 days; additional winnings are paid in monthly instalments of €10,000.
Large wins of €5,000 or more, or jackpot wins, may require additional verification time.

6. Gameplay and Fair Use

Our SpinGenie app and desktop platform host over 7,601 slots, 478 jackpot games, 185 blackjack tables, 71 roulette variants, live casino games powered by Playtech, and much more — from Megaways to Slingo Instant Win titles. We source content from leading providers including Playtech, Pragmatic Play, Blueprint, and Gaming Realms. We reserve the right to void any bets placed using software exploits, third-party tools, or any method designed to circumvent our systems. All outcomes are governed by certified random number generators.

7. My Levels Loyalty Programme

Here at SpinGenie Casino, we offer a built-in loyalty feature called "My Levels." There is no requirement to opt in — all registered players automatically earn points by playing any game on our platform. Points are awarded based on bet amounts and rounds completed. Each level reached unlocks bigger rewards, and importantly, we do not penalise players for inactivity — once a level is attained, it is retained regardless of login frequency.

8. Account Suspension and Termination

We reserve the right to suspend or close any account where we suspect fraud, identity misrepresentation, bonus abuse, or violation of these terms. In such cases, we may withhold funds pending investigation. Our decisions will be made in accordance with applicable regulatory guidance from the MGA and AGCO. You may also close your account at any time by contacting our support team.

9. Customer Support

Our SpinGenie Casino support team is available via Live Chat from 06:00 to 00:00 GMT and by email at contact@spingenie.com at any time. Whether you have questions about the Spin Genie app, your SpinGenie login, bonus terms, or withdrawal status, we are here to help. Simply log in and click Live Chat to connect with us instantly.

10. Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our operations, legal requirements, or regulatory obligations. We will notify you of material changes via email or a notice on our platform. Continued use of SpinGenie following such notification constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of your rights and obligations.

11. Governing Law

These Terms and Conditions are governed by the laws of Malta. For players in Ontario, Canada, applicable provisions of Ontario law and AGCO regulations take precedence where required. Any disputes arising from your use of Spin Genie Casino services shall first be subject to our internal complaints procedure. Unresolved disputes may be escalated to the MGA or the relevant Canadian regulatory authority depending on your location.

By continuing to use our platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. Thank you for choosing SpinGenie Casino — we are committed to providing a fair, secure, and entertaining experience for all our players.

Content updated: July 24, 2026